FAQ
FREQUENTLY ASKED QUESTIONS
How do I get started?
You can phone or email me.
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What can I expect at the first session?
First sessions are known as intake sessions or information gathering sessions. These sessions are 50 minutes long and cover the initial paperwork, including covering informed consent, privacy, background information on what has brought you to counselling.
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Where are you located?
I am in Glasshouse Mountains on the Sunshine Coast, Queensland. I also provide a fortnightly outreach service to Kilcoy. I offer home visiting and telehealth appointments.
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How long are the counselling therapy sessions?
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The counselling therapy sessions are 45 minutes for children and 55 minutes for adults.
How many counselling therapy sessions will I need?
This can vary from individual to individual. The first session is an intake session where we discuss your needs and expectations.
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Can I claim the Medicare rebate under the Mental Health Care Plan?
No
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Can I claim my counselling therapy sessions on private health insurance?
​Some Private Health Insurances cover counselling services. You will have to check your policy to determine the type and amount of coverage that is provided.
Are you accredited?
Yes, I am an Accredited Counsellor (Level 3) through the Australian Counselling Association. I am also an Accredited Social Worker with the Australian Association of Social Workers.
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What is your cancellation policy?
We know things happen. If for some reason you need to postpone or cancel your appointment, please provide 48 hours’ notice. Failure to do so will incur the full session fee.
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What is your confidentiality policy?
I adhere to the code of ethics set out by the Australian Association of Social Workers (AASW). You can find more details on their website.
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